We’re excited to announce two new enhancements to SkipIQ℠ Plate Purchase, designed to improve efficiency, reduce unnecessary costs, and provide greater visibility into the plate purchase process.
1. New “Plate Not Found” Sub-Status
A new configurable “Plate Not Found” sub-status has been added to provide improved case visibility and reporting when a plate cannot be successfully purchased.
Benefits:
- Easily identify cases where a plate purchase was unsuccessful.
- Improve reporting and operational visibility into plate purchase outcomes.
Configuration:
This feature has been enabled for your cases. If you would like to modify or remove this configuration, please contact a member of our team.
2. Do Not Re-Purchase Plate
This enhancement prevents duplicate plate purchases for the same VIN within a configurable timeframe by automatically transferring recently purchased plate information to new cases.
Benefits:
- Eliminates unnecessary duplicate plate purchases.
- Reduces plate purchase costs.
- Improves operational efficiency and consistency by leveraging previously acquired plate information for the same VIN.
Configuration:
This feature has been enabled for your cases with a 120-day lookback period. If you would like to modify the timeframe or disable this feature, please contact a member of our team.
Thank you for your continued partnership. We remain committed to delivering enhancements that improve operational efficiency, reduce costs, and help your team achieve better outcomes. If you have any questions or would like to discuss these new capabilities, we’re always happy to help.